Contact Us

Wagga Wagga City Council is here to help. We welcome feedback on your experience, our processes, decisions, services and staff. We use feedback from you, positive or negative, to monitor and improve our service for the benefit of all of our customers.

Need to make a payment, report an issue, ask us a question or lodge a complaint? Follow the links below to contact us about some common queries.


Request a Service or Report a Problem

For urgent requests, please contact us 24/7 on 1300 292 442.

Frequently requested services:

For all other requests, head to our Service Requests page

Ask a Question

Have a question? Use this form to get in touch with us for all non-urgent general enquiries.

Please provide accurate and complete details relating to your enquiry to enable us to help you in the most effective way possible.

Send us a message

Feedback and Complaints

We aim to give you an experience consistent with our Customer Service Charter every time you contact us. However, we understand that there will be times when our service to you could be improved. To help us do this, we encourage you to send us your feedback or lodge a complaint.

See our Complaints Handling Policy (PDF, 187.0 KB) for more information on our process for investigating and resolving complaints.

As part of our commitment to customer service improvement, we may also invite you to provide feedback about your experience via a voluntary survey.

Other ways to contact us

Get in touch

(02) 6926 9199

243 Baylis Street, Wagga Wagga NSW 2650, Australia

PO Box 20, Wagga Wagga NSW 2650, Australia

Opening hours

Monday - Friday
8:30am - 5:00pm

Chat online

We have a team of knowledgeable and friendly Customer Service staff available to chat online from 8:30am to 5:00pm Mon to Fri.

Open Chat

Visit us