Wagga Wagga Flood Recovery Information

Flood Futures 
Council is having an ongoing conversation with the community about our future as a community on a floodplain, and you can take part at: www.wagga.nsw.gov.au/floodfutures


This page contains some of the information supplied to the community during and after the flooding of the Murrumbidgee in March 2012. This page is no longer being updated.  

flood recovery north wagga

NSW Disaster Assistance Schemes

For information relating to the Australian Government Disaster Recovery Payment visit Centrelink 

The following contains a brief summary of the assistance schemes that may be available under the NSW Disaster Assistance Arrangements following a natural disaster declaration. These assistance schemes are outline in the NSW Disaster Assistance Guidelines, available at www.mpes.nsw.gov.au


Personal Hardship and Distress Assistance

The Ministry for Police and Emergency Services Disaster Welfare Services can provide disaster relief grants to eligible individuals and families whose homes and essential household items have been destroyed or damaged by a natural disaster. People with limited financial resources and no insurance may be eligible for assistance for essential household items and structural repairs to the home.

Inquiries about the disaster relief grants and the eligibility criteria may be made by contacting Disaster Welfare Services on 1800 018 444.

Website www.community.nsw.gov.au


Primary Producers- Loans

Loans of up to $130,000 are available (subject to certain eligibility criteria), at a concessional interest rate for those in urgent need. These loans may be used to meet carry-on requirements and the replacement and repair of damage not covered by insurance. The NSW Rural Assistance Authority administers this scheme. Inquiries should be directed to the Authority on 1800 678 593.

Website: www.raa.nsw.gov.au


Primary Producers- Transport Subsidies

Transport freight subsidies of up to 50 per cent on the carriage of livestock and fodder are available to help primary producers. The maximum subsidy available is $15,000 per annum. Inquiries should be made to the Department of Primary Industries. Public inquiry number is 1800 814 647.

Website: www.dpi.nsw.gov.au


Small Businesses

Loans of up to $130,000 are available at a concessional rate to small businesses affected by disasters and which meet certain eligibility criteria. This finance is available to those unable to obtain assistance through normal channels. The NSW Rural Assistance Authority administers this scheme. Inquiries should be directed to the Authority on 1800 678 593.

Website: www.raa.nsw.gov.au


Sporting Clubs

A special scheme is available to assist sporting clubs in meeting the costs of restoration of essential club facilities that have been damaged or destroyed. The assistance is made available to those clubs which do not have the financial capacity to meet restoration costs from their own resources, but which have the capacity to repay any loan that may be granted. Under these arrangements the maximum assistance available is $12,000, including a grant of up to $2,000 and the balance by way of repayable advance. Treasury administers this scheme. The contact number is (02) 9228 5198.


This finance is available to those unable to obtain assistance through normal channels.


Motor Vehicle Stamp Duty Relief

Motorists whose cars have been written off as a result of a natural disaster may be eligible for a stamp duty refund on their replacement vehicle. Refunds are made where the written off vehicle was comprehensively insured and the insurance does not cover duty for a replacement vehicle. The Office of State Revenue administers these refunds and can be contacted on 1300 139 814. Website: www.osr.nsw.gov.au


Legal Aid NSW is a state-wide organisation providing legal services to disadvantaged clients across NSW in most areas of criminal, family and civil law. Legal Aid NSW provides free advice and assistance about insurance claims, tenancy and credit.


Ageing, Disability & Home Care

Provide services and support for older people, people with a disability, their families and carers to help them live more independently.


Mental health support services include:

NSW Rural Mental Health Support Line: 1800 201 123

Life Line: 131 114

Mensline Australia: 1300 789 978

Kids Helpline: 1800 551 800

Beyond Blue: 1300 224 636

Rural Financial Counselling Service 02 6927 6622


Housing NSW

Housing NSW, an agency of the NSW Department of Family and Community Services (FACS) is one of the largest providers of social housing in the world, providing a range of housing solutions to meet the needs of today's community. In partnership with the community, industry and individuals, Housing NSW provides safe, decent and affordable housing opportunities for those most in need so that they can live with dignity, find support if needed and achieve sustainable futures.


The highest priority is to target assistance to those with the greatest needs and to work with other agencies to support individuals and communities.

Other Disaster Assistance Providers

Download Flood_Recovery_Information.pdf Flood Recovery Information (112KB)