Website Accessibility

Wagga Wagga City Council is committed to being an inclusive and accessible city. This includes ensuring our websites are accessible to everyone. Maintaining an accessible website is an ongoing process and we regularly assess our content using the Web Content Accessibility Guidelines (WCAG) 2.1.

If you are experiencing difficulties accessing any of our online information or have a suggestion as to how we could improve our service, please don't hesitate to contact us so we can assist you.

For further information on Council's commitment to being an inclusive and accessible city, please view our Disability Inclusion Action Plan 2017-2021.

Browser support

We aim to support most modern web browsers for both desktop and mobile devices. We recommend that you regularly update your browser to ensure the best compatibility with modern website technologies and to take full advantage of any new features or security fixes rolled out by the vendor. When testing our websites for compatibility we utilise:

  • Apple Safari
  • Google Chrome
  • Microsoft Edge
  • Microsoft Internet Explorer 11
  • Mozilla Firefox


All images should have an alternate text description to provide information to users of screen readers or those who turn off images in their web browser. Images should also be appropriately sized to optimise bandwidth and page load times.

Navigation and links

  • A text-only site map provides links to all sections of the site in a more accessible format. The sitemap can be accessed via a link in the footer section at the bottom of each page
  • Page content can be navigated using only a keyboard

PDFs and other document types

Some information on our websites are not available as HTML web pages and may be in the form of a Portable Document Format (PDF) or Microsoft Word document. We understand that these file types are not accessible to everyone, but some times there are limitations that prevent us from creating content as HTML. If you wish to view content but cannot due to the document type, please contact us so we can arrange for a suitable format to be provided to you.


Our websites are designed to 'respond' to different viewing device widths. This is achieved through techniques such as providing a collapsed menu and stacking page elements vertically for smaller screens for example. The result is a completly fluid website which provdes access to content whether you are using your smart phone, tablet or desktop computer.

Text size and colour

Text on our sites use flexible font sizes and can be increased or descreased using your browser settings or assistive technologies. Text colours and background colours are based on recommended contrast levels to support those with vision impairments.